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Access Statement for guest House
Introduction
Carlton Court Guest House is a 6 Bedroom detached Victorian house Situated
just a mile from the town centre of Torquay, all our bedrooms are on three
floors, ground, half landing, and second floor . The dining room is situated
on the ground floor as suitable for wheelchair users.
The owners live
onsite and can be contacted via a "guest attention button" 24hrs a day ,the
button is situated on the ground floor in the hall , with easy access.
Pre-Arrival
• We are located about 300 meters along Cleveland Road, The main train
station is Torquay which is 1.2 kilometres away, there is also a local
smaller station called Tore station 1 kilometre away.
• The closest bus stop is 600 meters away on the main road called ( The
Avenue ).
• The are a number of local taxi companies the preferred company is : Torbay
cars 01803 292292.
• Our website is www.carlton-court.co.uk which maybe helps in providing an
idea of location and other information.
• Please feel free to email us for any other requirements or questions you
may have:
stay@carlton-court.co.uk
Arrival & Car Parking Facilities
• Carlton |Court has its own private car park, it has enough spaces for 6
car, all are clearly marked with illumines markings. The surface to the car
park is tarmac and in very good order.
• Four of the car parking spaces are on a slit gradient, while there are two
spaces at the front of the guest house which are on level ground and can be
reserved if requested before arrival.
• There is also ample off road parking adjacent to the guest house.
• Assistance with Luggage is offered to all guests on arrival.
Main Entrance & Reception
• There is a main entrance to the guest house with a small steep 5cm
heigh,which leads into the front porch.
• There is a side hung door 105cm wide leading from the porch into the main
hall .Where our brochures and leaflets are kept.
• Off the main hall to the left
is the office.
• Outside the Office is a public wall mounted telephone 110cm high from the
floor.
• The lighting in the main hall is lit by two large chandeliers, there is
also a large standard lamp which stays on 24hrs a day to provide night light
for guests.
Public Areas – Dining Room, (Internal)
• The Dining room is situated on the ground floor 6 tables and a small
seating area for those wanting to read the daily papers. There is no lounge
situated on the premises. The entrance door is side hung width 85cm.
• All the public areas on this floor are carpeted
Public Areas - WC
• GUEST BATHROOM TOILET
• There is no guest toilet on the ground floor all bathrooms are only in
guests rooms.
Laundry
• Not Available
Shop
• Not Available
Leisure Facilities
• Not Available
Outdoor Facilities
• Not Available
Conference & Meeting Rooms, Banqueting, Clubs, Entertainment
• Not Available
Bedrooms
• BEDROOMS 2 & 4
• Bedroom 4 is a large double room with a 6 foot bed 55cm high, The room
would not be suitable for wheel chair as there is a narrow archway into the
bedroom area 80cm wide and not enough room to get a wheelchair through to
the bed..
• The ensuite has a shower with folding glass door 70 cm wide. The wall
mounted electric shower controls are 130cm from the shower floor.
• There is also a bath with an 18cm step up into the bath its self. There is
a metal chrome hand rail to help getting in and out of bath.
• The bathroom floor is fully tiled. And has under floor heating operated
from a switch on the wall outside the ensuite.140cm from the floor.
• BEDROOM 2
• Bedroom 2 is a double room with king-size bed 60cm high. The room has a
wet room, which is the only room suitable for wheelchair users, which
consists of a shower 90cm wide with wall mounted controls.
• The wet room is fully tiled and has under floor heating; the toilet is
situated at the end of the room and has a chrome metal hand grip rail to
help easy up and down.
• BEDROOM 5
• Bedroom 5 is half landing , there are 3 steps of the landing 75cm wide and
10cm high. The room has a 6 foot bed 50cm high the room is double glassed.
• The ensuite has an 80cm wide shower with shower material shower curtain.
The step into the shower is 9cm high. The ensuite door is 75cm wide and side
hung.
• BEDROOM 7, 8 & 9
• To access all the first floor bedrooms you climb a further 11 steps
85cm wide and 19cm high to the small landing, where there is a light switch
and fire extinguisher. All the bedrooms on this floor have access via a side
hung doors, 75cm wide.
• Bedroom 9 has a 6 foot bed and ensuite with a standard size bath
with Shower control over the bath 140cm from the bath floor. The ensuite has
a tiled floor, There is a chrome hand rail to help get in and out of the
bath.
• Bedroom 8 has a king-size bed, the ensuite has a shower cubical 80cm in
size with a 20cm step into the shower, the cubical has two sliding glass
doors and the controls are 150cm from the floor. The whole ensuite has a
tiled floor.
• Bedroom 7 has a small threshold 4cm high by 75cm wide, this room is a
suite and has a lounge area with 2 bucket chairs
• The bedroom has a 6"6 bed that is 60cm high, The room is very well lit.
• The ensuite has a shower over the bath, To gain access to the ensuite
there is a small 8cm step and the door is 75cm wide. There is a chrome hard
rail grip to aid getting in and out of bath. The controls for shower is a
mixer with the bath taps. There is also a shower curtain.
• All rooms have Flat screen TV's with Freeview and all have remote
controls.
• All rooms have hair dryers, shoe shine, and radios.
• All rooms have tea and coffee making facilities
• All rooms have mini fridge
• All rooms have fresh milk every day.
• All rooms have luxury bath robs
Grounds and Gardens
• The Guests are welcome to use the private garden, which can be accessed
via the basement dining room, via a 75cm door. or access can be gained to
the garden via the car park there are 11 steps 100cm wide and vary from 19cm
25cm high, the steps and highlighted with white paint to aid use.
• The mature garden has a number of garden benches and tables, as well as a
crazy paved path around the garden; guests are advised that during sometimes
of the year the surfaces can be slippery. The garden is not suitable to
people that have difficulty in climbing steps or wheel chairs.
Additional Information
• we have an Emergency fire lighting system on all floors and alarm.
• There is a wireless Internet access which is accessible in all rooms.
• We are happy to cater for any special dietary requirements for guests with
notice.
Contact Information
• Address: CARLTON COURT
18 CLEVELAND ROAD,
TORQUAY,
TQ2 5BE
• Telephone: 01803 297318
• Fax: 01803 290069
• Email: stay@carlton-court.co.uk
• Website: www.carlton-court.co.uk
• If you require any further details or have any comments about the services
we provide please do not hesitate to contact us.
Future Plans
• we are planning to update the 2 bathrooms room 5 & 8 in the near future
early 2011.
We welcome your feedback to help us continuously improve if you have any
comments please phone
or email
This file Updated on: October 2010
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